Customer service

Service Hotline

Our team is dedicated to providing you with fast, reliable and effective service with the highest degree of professionalism. If you need support, please contact us at 888-236-0329 or


Secure your productivity – periodic maintenance

Even after the purchase of your machine, it is still our goal to ensure that it operates perfectly. Based on our years of experience, we recommend that you perform preventive maintenance. Through regular maintenance carried out by our qualified staff, you avoid time-consuming machine failures.  

Your benefits of maintenance done directly by the lathe manufacturer:

  • Minimization of machine failures/downtimes
  • Exclusive use of genuine spare parts of the lathe manufacturer
  • Early recognition of stoppages caused by wear
  • Avoidance of follow-on damage
  • Assured production conditions
  • Full cost control thanks to attractive package prices
  • Extended lifetime of the machine
  • Higher resale value

In addition, we offer fully equipped maintenance packages matched to your INDEX or TRAUB turning machine.